THE SIGN OF QUALITY AND SERVICE		 Federation of Crafts and Commerce
Registered & Correspondence Office

4, 5 & 6 Quaypoint
Northarbour Road
Portsmouth
Hampshire
PO6 3TD

Tel: 0844 371 6757
Fax: 0844 375 9609
E mail:mail@fcc.org.uk

Contact us 9am - 5pm
Mon - Fri

Company registration No:1770031
Home
Advisory Services
Credibility
Debt Recovery
Financial Services
Insurance Services
Members Directory
Professional Support
Status Enquiries
Contact Us
 
CERTIFICATES

The FCC Membership Certificate supplied in the Members Pack indicates to current and potential customers and clients that as a member of a credible association an undertaking has been made to act with honesty and integrity.

The FCC Certificate of Merit is issued to members each year on renewal, indicating that since becoming a member the FCC has received no complaints regarding the quality of service or workmanship provided.

FCC LOGOS

Members are able to enhance their firm's image by displaying the FCC logo on their business vehicles, shop windows, stationery, printed advertisements etc.

LETTERS OF INTRODUCTION

The FCC can assist in enhancing member's credibility by supplying Letters of Introduction for use when approaching new clients and customers.
An integral part of this letter is the 'Dispute Resolution Charter' which is designed to give a member's new clients and customers additional confidence to choose the member rather than their competitor.

FCC WEB-SITE

FCC Members are able to advertise their services free on the web-site. Together with the type of service the advertisement lists the contact details and also the company's logo if they wish.

TRADING STANDARDS

A company displaying our logo are indicating that as a member of the FCC they are a credible business, acting with honesty and integrity, which will give confidence and assurance to potential customers. The FCC co-operates with Trading Standards offices throughout the UK. Whenever a query is received from either Trading Standards or a potential customer we always promote the member by advising them that the member has undertaken to act with honesty and integrity, how long they have held membership and (if applicable) that we have received no complaints regarding the member.